Zhenduo Toys Return and Refund Policy
(1) We will bear all the shipping cost if the product(s) is (are) not as advertised, or the products are malfunctional or damaged.
But we won't do the refund if the products have been used for a long time or used improperly or customers not checking the product descriptions carefully.
(2) You have 30 days to contact us and 30 days to return it from the date it was received.
(3) You MUST PROVIDE us with the tracking number of the package, and the specific reason for the return.
(4) We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from.
(5) If there is something missed or damaged in the order, you could ask for a refund without returning, or you could choose to have a resend. If you ask for a replacement, we will be reshipping the item asap and without charging you.
Note: We can only refund the amount in your order, we won't refund the money that is beyond the order value or your other money lost related to the order issue.
Alternatively, if your gel blaster is damaged on delivery, you could find someone to repair it, the we will pay the repairing fee.